Remote Service

Remote Service allows your salesman and service team to access your machine and your specific data directly for a faster and more immediate response to your maintenance and servicing needs.

And the great thing about this service is that CLAAS covers the cost of the Remote Service for 5 years, all you need to do is give your consent.

So how do you benefit from Remote Service?

  • Your machine will identify a fault and inform the operator
  • Your machine will send an error message to your local dealer branch
  • RICKERBY will identify the fault remotely
  • This immediate trouble shooting will allow the required spare part to be delivered and installed as swiflty as possible.
  • Your machine will also inform RICKERBY of upcoming service requirements
  • Your local branch can then advise of a suitable time for the service
Register today for Remote Service, call your local Service Manager for more details on how to access this service.

 

Contact a Service Manager